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UK providers of mystery diners, mystery dining, mystery customers and mystery shoppers.I Spy Provides a Mystery Customer Service to the Hospitality & Leisure Industry in the UK for mystery diners, mystery dining, mystery customers, mystery shoppers and mystery guests. I Spy consult to a broad diversity of branded and individual clients, including hotels and restaurants, cafes and bars and leisure and retail outlets. Facilities used can include Mystery Guests, Monitored and Recorded Calls and Customer Comment Cards.
The TeamJules Horrell & Nina ThompsonJules and Nina combine 30 years of hospitality experience and 5 years of business management. A gripping enthusiasm, accompanied by an up-to-date knowledge of the direction of catering will see British cuisine and related businesses be the best they can. 
Our Spies!They're a secret!However, we can tell you they are carefully selected current catering professionals (working for us alongside their full time employment). They all have senior experience in some of the best hotels, restaurants, pubs in the UK and we match them as closely as possible to the standards you wish to achieve.  Pedersen Hotels"We have been very pleased with the service and information provided by I Spy. The call recording reports are simple and easy to use and provide us with an invaluable business tool which enables us to continuously monitor and improve our sales standards".- Clare Tidball, Group Revenue Manager, Pedersen Hotels click here for more testimonials |